At Digital Speed, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways. Please read this policy carefully to understand our practices.
1. Information We Collect
We collect the following categories of information:
- Personal Information: Name, email address, phone number, billing information, and any other details you provide when creating an account, making a purchase, or contacting us.
- Technical Information: IP address, browser type, device identifiers, operating system, and usage data (e.g., pages visited, time spent).
- Cookies and Tracking Data: We use cookies, web beacons, and similar technologies to enhance your experience and analyse traffic.
- Third-Party Data: Information we may receive from business partners, analytics providers, or advertising platforms.
2. How We Use Your Information
We process your information for purposes such as:
- Providing, maintaining, and improving our services.
- Processing transactions and delivering products/services.
- Personalising your experience and tailoring content.
- Sending administrative messages, updates, and promotional offers (with your consent where required).
- Conducting analytics, market research, and service optimisation.
- Complying with legal obligations and enforcing agreements.
3. How We Share Your Information
We do not sell your personal data. However, we may share it with:
- Service Providers: Payment processors, hosting services, analytics providers, and customer support platforms.
- Business Partners: For joint offerings, promotions, or partnerships (with your consent where applicable).
- Legal & Compliance: If required by law, regulation, or to protect our rights, property, or users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
Digital Speed uses cookies and similar tools to:
- Enable site functionality.
- Remember user preferences.
- Analyse performance and site usage.
- Deliver targeted advertisements.
You can control cookie preferences in your browser settings or through our cookie banner.
5. Your Rights
Depending on your location, you may have the following rights:
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction: Request updates or corrections to your information.
- Deletion: Ask us to delete your personal data, subject to legal requirements.
- Restriction & Objection: Limit or object to certain data processing activities.
- Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
For requests, contact us at: info@digitalspeed.co.uk
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When no longer needed, we securely delete or anonymise your information.
7. Data Security
We use industry-standard measures — including encryption, access controls, and secure servers — to protect your personal data. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
If you are located outside of our operating country, your information may be transferred to and processed in countries with different data protection laws. We take appropriate safeguards to ensure your data is protected.
9. Children’s Privacy
Our services are not directed to individuals under 16 (or the minimum age required by your local law). We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Significant changes may be communicated via email or site notice.
11. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your rights, you can contact us at:
Digital Speed
2 Eastbourne Terrace, London, W2 6LG
info@digitalspeed.co.uk