The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners.
Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
When subscribing, ordering or registering interest on site, you may be asked to enter your name, email address, email address, phone number, marketing budget or other details to help you with your experience or in order that we get back in touch with you. We will never collect personally identifiable information without the user’s consent.
We collect information from you when you register interest on our site, subscribe to a newsletter, respond to a survey, fill out a form, open a support ticket or enter information on our site.
Newsletter subscriptions are processed in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed onto third parties nor shared with companies / people outside of the company that operates this website unless clearly stated. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter programme. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address in the footer of this website.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
We may collect information from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, engage with the website, or use certain other site features in the following ways:
To personalise your experience and to allow us to deliver the type of contenand product offerings in which you are most interested
To improve our website in order to better serve user needs
To allow us to better service you in responding to your customer service requests
To administer a contest, promotion, survey or other site feature
To ask for ratings and reviews of services or products
To follow up with them after correspondence (live chat, email or phone inquiries)
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter programme the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the client have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material.
We do not collect credit card information, although we may use third party payment processing. All transactions are processed through a gateway provider and are not stored or processed on our servers
We use regular sitewide and internal malware scanning
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information.
Help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services
Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future
Understand and save user's preferences for future visits
Keep track of advertisements or any remarketing activities
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future
We may also use trusted third-party services that track this information on our behalf
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programmes, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information, unless you have agreed in advance.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have implemented the following on-site:
Remarketing with Facebook Pixel
Facebook Pixel Reporting
Demographics and Interests Reporting
Other data reporting software
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. The above list is not exhaustive, and we reserve the rights to implement third party tracking. Lindores & Griffin ensures all third-party software have up to date policies on data security.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls. (this is an example:
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative opt out page or by using the Google Analytics Opt Out Browser add on.
How does our site handle Do Not Track signals?
We honour do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It's also important to note that we allow third-party behavioural tracking in order to improve site experience for our clients.
We will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days
We will notify the users via in-site notification within 7 business days
If at any time you would like to unsubscribe from receiving future emails, you can email us at or follow the instructions at the bottom of each email. We will promptly remove you from ALL correspondence.
85 Great Portland Street